What can I do to prepare for the insurance adjuster?


Video Transcription


Before the adjuster arrives, there’s several things you can do to make the inspection more productive. The first thing you want to do, is gather any documents you have regarding the loss. For example, you may have plumbing repairs or receipts, or invoices to show the adjuster. Keep in mind that the adjuster represents the insurance company and is not there to help you. When the adjuster is there, make sure you point out all damage that you see, and advise the adjuster of what happened. Be honest and truthful, but do not volunteer any information unless it’s requested. Keep in mind that after the inspection, you should also contact a professional to understand what the true scope and value of the claim is, so that when the claim is paid, you know whether the adjustment was correct and accurate.

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